Our San Diego office is looking for a Loan Servicing Administrator to support the loan administration team. This individual must be able to work in a high-performance environment and will need to be detail oriented, organized, have excellent computer skills, and be committed to providing excellent customer service.
Skills, Experience and Education: Minimum High School graduate or equivalent, associate or bachelor s degree preferred. Candidate must have prior administrative experience. Commercial real estate background would be preferred.
Candidate must type 45+ wpm. Accuracy and proofreading skills are very important. Excellent spelling and grammatical skills required.
Word processing and spreadsheet experience is required in Microsoft Word and Excel. Experience in FICS is a plus. (FICS is a commercial loan software program.)
Candidate should be a professionally groomed individual with a conscientious and pleasant attitude. The position requires an extremely organized, adaptable, and flexible individual who can work at a fast pace, work with established procedures be able to balance priorities and meet deadlines. The position requires a team player that demonstrates initiative and is project oriented. Candidate must have excellent written and verbal communication skills.
Duties and Responsibilities: Typing, photocopy, fax, scanning email, mail and Federal Express daily correspondence and reports. Provide administrative support to servicing manager.
- Review renewal certificates and policies for errors
- Request corrections from agents
- Report policy status to lenders
- Maintain files
- Update Servicing system (FICS)
- Send renewal notice letters
- Send premium payment from escrow account
Maintain existing filing system:
- Loan files
- Chronological files
- Miscellaneous and forms
Set up new loan files
- Input loan information into servicing system (FICS)
- Create file folders
Handle miscellaneous borrower/lender requests
Assist other department staff members during peak times
Miscellaneous special projects as needed
Hours: 40 hours per week
Benefits: Medical, Dental, Life, LTD, ADD, 401 (K) Plan
Position Available: Immediately
- Alternative Investments
- Hospitality / Entertainment
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